FAQ - www.littledaisyshops.com

FAQ

About Products	About Order
Price & Payment	About Shipping
Returns & Terms

We value your Privacy

We value your privacy. We do not sell, rent or loan any identifiable information (including e-mail address, phone number, etc.) regarding our customers to anybody. Furthermore, we will not solicit you by phone or mail. Any information you provide us with will be used responsibly, is held with the utmost care and security, and will not be used in ways to which you have not consented.

About Products

1.About packing

We use environmentally friendly simple packaging, each set is packed in a plastic bag, and 10 sets are in a large plastic bags.

2.About size

Littledaisyshops.com offer standardized US size systerm and manual measurement on each product. Please refer to "size chart" section in each product for more details.

3.About the Material

We use high quality fabric which can be easily stretched, Please refer to Material section in each product for more details.

About Price and Payment

1.About the price

We are wholesale website offer boutique clothing in bulk, all the products online are not including the shipping cost & duties.

2.The discount policy

We offer a 5% discount if the product total price is over US$999，10% off over US$2,599 and 15% off over US$3,599 as the wholesale discount. Pre-order & promotional products are not included.
If you need order more than US$30,000 or 200 pieces per style/color/size, please contact our online sale manager directly or by email support@littledaisyshops.com.

3.Our payment and bank remittance information.

We accept the Credit Cards and PayPal. If you want to pay us through Bank or Western Union, please contact us support@littledaisyshops.com for receiver's information.

4. About payment time

We accept online instant payments by Credit Cards & Paypal. General Payment must be made within 3 days of order. If there is any reason to delay payment, please communicate with us first. Thank you.

About Order

1.What is the minimum order quantity?

No MOQ, but MOA must exceed 99 US dollars, excluding shipping, taxes, and value-added tax.

Our website is suitable for medium and small wholesale business. If you need to order more than USD$10,000 or 200 pcs per style/color/size, please get in touch with our business manager directly: support@littledaisyshops.com.

2.About the order process

We make that place the order from us is as secure and simple as possible. You could make order from our web site online.

At first, please add all the products you want into the shopping cart and then follow the instructions to complete the order form and submit, getting your order number. ( Please record this order number for further inquiries ).

Secondly, after you place the order, we will check soon and then send the invoice include the shipping cost to you within 24 hours.( If you haven't received our email within 24 hours of receiving your order number, then you've had some problem submitting your order, please get in touch with us soon, thank you.)

Third, after you receive the invoice, please pay as soon as possible and tell us the information so that we will begin to process your order upon receipt of your payment .)and then we will tell you the tracking number which you could can check online.

About Shipping

1.How to ship my order?

We will ship by international express packages DHL/UPS/FEDEX.

2.Could we have any discount of postage?

Yes, of course. We are the VIP customer of most international express companies, we can have preferential cheaper price of the shipping.

3.How many days it takes?

In general, shipping items globally via DHL/FedEx/UPS takes 7-12 business days (5-7 business days for the United States), depending on the area you live in.

4.About the delivery time

After you place an order, we will check your order first and then send the invoice to you within 24 hours. As our old wholesalers(order from us before), we will take priority to check your order and prepare the items we have in stock for you first, and then send the invoice to you to include the accurate postage. So after you pay, we will send it to you within 1 working day. As the new wholesalers, generally, we can send to you within 2 working days.

5.Tell me the shipping cost before order

The shipping cost depends on the weight, delivery way(DHL, FedEx, UPS) and destination country. Shipping costs may vary depending on factors such as weight, delivery method, and destination country/region. It is difficult to declare the exact shipping cost before placing an order (for example, a bikini weighs about 0.05 kg, while leather weighs about 0.3 kg/piece). Typically, For orders under $500, a shipping fee of 20% of the total merchandise value will be charged; for orders between $500 and $1,000, a shipping fee of 17% of the total merchandise value will be charged; for orders over $1,000, a shipping fee of 15% of the total merchandise value will be charged, but the actual shipping cost displayed on the order checkout page will prevail. If you have any questions about shipping costs, please leave a message or consult our online customer service,

Catherine
Phone:+1 (909) 914-8268
Email: support@littledaisyshops.com

6.About the Local taxes and import duties

Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide, we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.

About Returns & Terms

We attach importance to the quality of our products and services, so we have to check the products twice again and pack them ourselves before sending the parcel out.

1.How to deal with, If the item is defective?

We are sorry that the item is defective, and we will actively deal with such incidents. We also need your help.
First: If the item is defective, please notify us within 3 days of delivery.
Second: please shoot the picture of the item is defective, and then send the picture to us by email, so that I could submit them to our Technical Director, after she check and agree, we will add the news to your next order for free.
Third: if we could not Identification. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred. But in order to compensation for the loss of customers, through our assessment, we will give your some more discounts on the next order.

2. Return or cancellation policy

2.1 We accept order cancellation before shipment. Shipped out order can not be cancelled.

2.2 We accept return & exchange within 7 days of delivery.

You can contact with support@littledaisyshops.com at first or directly check more detail on our return policy

3.Track-Your-Order

Above all, thanks for placing order on our website Littledaisyshops.com. Your satisfaction will be our greatest source of motivation.

We set the page to let you find corresponding express company's tracking method fleetly and hope it can help you complete the order tracking inquiry.

It means that we have shipped out your order when you receiving the tracking number. You can check the status of your package throughout the following express checking boxes promptly on the tracking order page. Any questions, please contact us freely!

PS: Sometimes there may be a delay in updating the information on their website. Please be patient and check back after some time. Thank you for your understanding!